Question
1.Why
the name approach?
Answer:
The
name approach was derived from the world of sports.
I was once a big tennis star (ha ha), and J was once a budding young golf
whiz (yeah right). One of the shots you hit in tennis and golf is called an
“approach” shot. We felt the idea of the
“approach” shot would symbolize our product; always moving ahead
surpassing any obstacle.
Question
2.
Do you guarantee your products?
Answer:
YES!
We call it our risk free approach. We want to make sure you are
completely satisfied with our product. If it doesn’t fit or you don’t like
it, send it back, and we will trade you for the right size or send your money
back.
Question
3.
How quickly do you ship?
Answer:
Orders
will be shipped within one business day after checkout.
We ship Monday through Friday
(excluding holidays).
A screen will appear stating that your order has been processed and it will
provide you with an order reference number.
Please keep note of that number.
When
your order ships, you will receive an e-mail confirmation.
It will contain an order number and the United States Postal Service
package tracking number. For
tracking, go to the United States Postal Service website at www.usps.gov
You
can also send an e-mail to info@approachus.com,
which will be answered within 24 hours, excluding weekends.
Shipping
and Express Delivery
All
orders will be shipped "Priority Mail" (United States Postal Service),
which should arrive within 5-7 days including Saturday (excluding Sunday
and all federal holidays) unless otherwise specified.
"Priority
Mail"
Most
orders will be processed (pending credit card approval) one business
day after checkout. A business day
is Monday through Friday (excluding
holidays).
The
shipping charges for "Priority Mail" are as follows:
Total
Order Amount Shipping and Handling Cost
Orders
up to $25: $4.95
Orders from $25.01 to $50: $5.95
Orders over $50: free!
Destination
Priority Mail Delivery
Continental
US 5-7 days
Alaska & Hawaii 7-9 days
PO
Boxes and Rural Routes 5-7 days
"Express
Mail"
We
also offer "Express Mail" (United States Postal Service).
For
an additional fee, your order will be delivered the next day after
the shipment date including weekends and holidays.
The shipping charges for
"Express Mail" are as follows:
Total
Order Amount Shipping and Handling Cost
Orders
up to $25: $9.95
Orders from $25.01 to $50: 10.95
Orders from $50.01 to $75: 11.95
Orders over $75: $15.95
Destination
Express Mail Delivery
Continental
US Next day after shipment
Alaska
& Hawaii 1- 3 days
PO
Boxes or Rural Routes Next day after shipment
Sorry,
at this time, we are unable to process any orders from anywhere
outside the U.S.
Question
4.
How
do I order by mail?
Answer:
To order by
mail, shop the website and add the selected items
to your
shopping bag. Once you have finished shopping, proceed
through using the button, print the contents of your shopping bag
and enclose the order with a check, credit card information or
money order (please do not send cash!) for the amount due, and
mail it to:
Approach
Outfitters
PO Box 982
Voorhees, NJ 08043-0982
For
check orders, please provide your driver's license number,
the state in which your driver's license was issued, and your date
of birth. Checks are subject to
approval by ACH Checking Service. If your
check is not accepted, we will return your order and check and
provide you with the information on how you can reach ACH Checking Service.
Please never send cash!
Question
5. Is
my credit card number and information secure?
Answer:
Your
credit card information is encrypted through Secure Socket Layer (SSL)
technology. This technology ensures
that the information remains private and secure.
To check the security of your connection, check the indicator in your
browser window after accessing the server.
If you see an unbroken key or a closed lock, then SSL is active. A second method to check for security is to look at the URL
line of the browser. When accessing
a secure server, the first characters of the site address will change from
“http://” to “https://”
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